Slim Fit Charcoal Stretch Suit

I don't normally write reviews but due to, what is probably, the worst service that I've ever experienced on behalf of Moss Bros I feel compelled to signal to others to stay away. The staff at the shop couldn't be bothered and acted like they were doing me a favour in agreeing to be prized away from their smartphones behind the counter before searching the Moss Bros website in the shop together for a suit. Eventually we agreed that it was probably easier for me to order myself now that I had my measurements. I was relieved to leave. Once home I searched for a suit using the measurements and ordered it with express delivery. I woke up the next day to find that all but one of the items on the order had been cancelled. I cancelled the remaining item and placed an order for another suit. The next morning I woke up to an email stating that an order had been cancelled and a text message stating that an order was due that day. I presumed that the cancelled item was the item which I had requested be cancelled. On collecting the order I find only the item which I had requested to be cancelled. The second order had been cancelled at short notice too. After this I decided to look elsewhere for a suit. I ordered a suit from another companythat day using the measurements given to me by Moss Bros. The suit arrived promptly and was better priced than those at Moss Bros. The only problem with it was that the measurements taken at Moss Bros were about 4 inches too large on both the chest and the trousers. I had a great time at the event in a slightly baggy suit regardless. Lesson learned, avoid Moss Bros at all costs!

Not what I originally wanted, but what I ordered 5 months before wasn’t in the store either. If I did leave the country I would have lost the money as no one got back to me with an apology.

The suit is lovely quality, had an option for different styles and also got plain and textured shirts, as we couldn’t try the shirts on in store we were told we could return and exchange in store if needed, my son is over the moon with his suit

Extremely pleased with quality of suit for the price we paid. Plenty of shapes, sizes, styles & prices to choose from in store and next day delivery for an item we wanted in a colour not in store.