ECOMMERCE UPDATE
- After completing a thorough risk assessment, we have reopened our websites and our fulfilment operation
- To maintain Government guidelines on safe working practice we are operating with limited capacity, which means that deliveries may be slower than usual
- We have begun to process returns but there is a backlog so please give us time to catch up if you have returned an order to us
- We will not uphold the 30 days returns policy during the time of non-trading
REOPENING STORES
- In line with the Government's latest advice, we will begin opening our stores from 15th June
- Specific store opening dates and times will be available on our Store Finder as they are confirmed
- We recommend that you book an appointment to allow us to prepare for your visit
MOSS HIRE
- We are now accepting new orders online for events from 3rd July
- Store appointments will be available soon for consultations and fittings
- If you have an existing order that you need to postpone, select Hire Amendment in the form on this page and we will move your order to your new event date
TAILOR ME
- We will be able to take orders for made-to-measure suits again as soon as our stores reopen
- Specific store opening dates and times will be available on our Store Finder as they are confirmed
- Existing Tailor Me orders will be available to collect from your chosen store after you have been notified that it is available
- Please book an appointment so that we can have your order ready
If you have a question or a problem, it might be quicker to check our Help Centre before contacting us. We’ve tried to cover most issues, so your answer should be there.
Go to FAQ's
Write To Us
Moss Bros. Group
8 St Johns Hill,
London,
SW11 1SA,
United Kingdom
Please note, our Customer Services department are based in the UK. The opening hours listed above are all UK time. If you are unable to reach us by phone please use our Contact Us form.
